While working to build out the sales engineering role and processes at Segment, I ran into a bunch of challenges around best practices, metrics, and role definition. The main point that stood out was the lack of a community to help a technical person on the sales side.
Read MoreI've made it a goal for the next 6 months to promote more content around the sales engineering role since so many tech companies need this position and its a dramatically under publicized/trained for/aspired for role.
I received an email from a young guy looking to move into sales engineering. I thought it might be helpful to share his request and my response.
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